API Outage

Resolved
Resolved

During the incident, our APIs were unavailable which affected all services dependent on our APIs. This caused disruptions in most of our Lightcast applications, and may have caused disruptions or delays in your applications.

The downtime was due to configuration changes made to our backend systems. These changes inadvertently caused interruptions in our services, leading to API outages. Our engineering teams identified the issue and rolled back the changes.

We apologize for any inconvenience this may have caused and appreciate your understanding.

We are committed to maintaining the reliability of our services and will continue to monitor the situation closely. If you experience any further issues, or have any questions, please contact your account manager or customersupport@lightcast.io

Began at:

Affected components
  • API
    • ACS API
    • Automation Index API
    • Aggregate Profiles API
      • Global Profiles API
      • US Profiles API
    • Career Coach APIs
      • Assessments API
      • Careers API (CA)
      • Careers API (US)
      • Careers API (UK)
      • Jobs API
      • Profiles API
      • Programs API
    • Career Pathways API
    • Classification API
    • Companies API
    • Compensation API
    • Cost of Living API
    • Curricular skills API
    • DDN Skills API
    • Geography API
    • Input-Output API
    • IPEDS API
    • Job Postings API
      • Canada Job Postings API
      • Global Job Postings API
      • UK Job Postings API
      • US Job Postings API
    • Market Salary API
    • Occupation Benchmark API
    • Occupational Earnings API
    • Projected Skill Growth API
    • Projected Occupation Growth API
    • Resume Classification API
    • Role Pricing API
    • Salary Boosting Skills API
    • Similarity API
    • Skills API
    • Talent Benchmark API
    • Titles API