Skill Extraction for PDF Documents Failing to Parse

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Identified

We've confirmed there is a problem, we're working to resolve it.

Investigating

Some people are experiencing problems with our skills extractor for PDF documents right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

The impact appears to be limited to PDFs, other file types are working as expected.

Began at:

Affected components
  • SkillsMatch
  • API
    • Skills API