Browser Live Support Outage

Resolved
Resolved

The incident is now resolved. Thanks for your patience.

Recovering

A fix has been implemented for live support and it is being monitored to confirm resolution.

Identified

There is currently an outage in our upstream provider for live support within our browser-based tools. All other functionality remains operational. Please reach out to us directly via your regular support representative or support@lightcast.io!

Began at:

Affected components
  • Analyst
    • Developer
    • Talent Analyst
    • College Analyst
  • SmartReq
  • Alumni Pathways
  • Skillabi